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They hire sales people with no interior design experience and call them decorators. My sister purchased thousands of dollars of furniture and when I arrived at her home to look at it, I immediately noticed the furniture was too large and overpowering the room. She called the so called decorator and oh well too bad for her. Every time I see one of the Company's brotherly images and commerical it makes me sick. This company is totally driven by the almighty dollar and have not passion for design!
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If you're searching for a furniture sale, please visit our promotions page here. Our Outlet Store in Glendale Heightshas over 35,000 square feet of quality furnishings, décor, lighting, artwork, textiles andmore at deeply discounted prices. Stop in often as we deliver new furniture on a weeklybasis. Smithe eventually convinced his two brothers to expand their business into custom-order furniture, and it was such a success that they opened a 4,500-square-foot store in Park Ridge selling custom-order sofas and chairs. Smithe then wanted to open a second store, but at that point, he and his brothers came to an amicable parting, in which he sold them his interest in Smithe & Shanahan and they sold him their interest in the Park Ridge furniture store.
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Our designers can help you sort through the numerous outdoor furniture manufacturers for the perfect patio accent pieces, outdoor dining tables, rugs and more to curate the your outdoor oasis to your own personal style. Its comfort and quality will last you for years to come. On February 15, 2021 it began to not work properly. When you put the chair into the lift position and then go back to recline it will not recline.
Slim Sofa
The company has become well known in the Chicago area for its television commercials, which for decades starred the three Smithe brothers, and now star the four Smithe sisters. The slogans "You dream it, we build it", or "That's Smithe, with an E" are commonly used. Smithe loved being onsite at the business’ showrooms, according to his family. “My sisters and I looked forward to his daily email recap where he shared stories about the clients he interacted with and compliments for our staff,” his granddaughter said.
The rude treatment, the non-refund policy and the myth of a caring company is just that...a myth. Folks, get a licensed interior designer to do your home planning, not a 60 day wonder fresh out of college with a communication's degree. September 1st we order a couch from the Walter E. Smithe in Vernon Hills. We ordered it knowing we would need it for our party on December 22nd so made sure to order it months ahead. In the beginning of November we got a call from our sales person and she said that our order had been canceled.
Sit back and relax, Tom! Walter E. Smithe gifts Skilling a custom chair - WGN TV Chicago
Sit back and relax, Tom! Walter E. Smithe gifts Skilling a custom chair.
Posted: Wed, 28 Feb 2024 08:00:00 GMT [source]
I have never been treated this poorly by any merchant ever. My advice would be DO NOT SHOP AT WALTER E. SMITHE FURNITURE. Fields and other furniture retailers are much more reliable. At that time we were looking to furnish our entire house with W&S. We went through a hustle of getting our second sofa delivered.
Lyla Sofa in Kerbey-Ivory
Walter E. Smithe Jr. led Walter E. Smithe Furniture & Design, an Itasca-based, custom-order furniture firm that was an offshoot of a Northwest Side appliance store that his father had formed in 1945. If you need a little help or a lot, our designers are here to help. We offer easy tools for businesses and reviewers to solve issues together. Once again it sounds like the Smithe return policy has claimed another victim. Hopefully these clown wont be around much longer... Purchased a beautiful table from Walter E. Smithe using my WES card, except, because they had a new system, I had to take a hard hit on my credit for them to open a new card for me.
Carlton Brown Leather Chesterfield Sofa
Shop table lamps, floor lamps, overheadlighting, including chandeliers, flush mounts and pendants and sconces. We have storagesolutions to keep everything from family games to TVs nicely tucked away, plus bookcases,consoles, etageres and more for display-worthy accessories and keepsakes. Smithe carriesmany styles of dining room furniture to make even the most discerning supper guests happy.Our designers can help you select the dining table size and shape that is right for yourroom and your hosting plans. If your room allows, we recommend adding functional storagelike a console, buffet, hutch or curio. An accent rug is a nice way to tie the spacetogether.
My next step will be to take this complaint to all social media platforms as I feel consumers deserve to be aware of thing like this. Needles to say we purchased rest of our furniture with Restoration Hardware and received nothing but outstanding service. I put a deposit of $1200 down on a table at Walter E. Smith, Crystal Lake, IL. The sales person said I may have to pay a 10% restocking fee if I changed my mind. She said nothing about them cashing the check first thing the next morning, and then refusing to give any of my money back. After talking to the store manager and the ordering person, the matter was referred to "Mr. Smithe" .
Walter E. Smithe and Bill Shanahan founded the store anticipating a booming economy in the wake of World War II. The two renamed the store Smithe and Shanahan, but Bill Shanahan eventually sold his share to Smithe's brother Charlie. In 1982, Smithe changed the business’ name to Walter E. Smithe Furniture & Design. He oversaw further expansions of the chain’s store base. Walter Edward Smithe Jr. grew up on the Northwest Side of Chicago and graduated from Fenwick High School in 1954 and the University of Notre Dame in 1958.
Top 100 retailer names manager for new Florida distribution center - Furniture Today
Top 100 retailer names manager for new Florida distribution center.
Posted: Tue, 13 Feb 2024 08:00:00 GMT [source]
I placed an order with Walter E. Smithe for an oversized couch, chair and ottoman for the living room of a new condo I was purchasing. This call and several other phone calls I placed were not returned so I finally went back to the store. The salesperson and the manager told me they would not modify the order or give me a refund because they have a "72 hour change policy" -- even though I did notify them within this time frame. Household refused to help and no one at Walter E. Smith wanted to listen.
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